If it is still not detected you may need to check and set the Com Port:
ATTENTION: ED.X and NUCLEUS ONLY work ON COM4!
Take note some of these steps require a right mouse click vs. the usual left mouse click. Keep the device turned off during this process.
- Right Click My Computer
- Click Properties
- Click Hardware Tab
- Click Device Manager
- Find Ports and Double Click to Open it may say Ports (Com & LPT)
- Click Find Prolific USB to Serial Com Port#
- (if it is Com4 this is correct, if not continue)
- Right Click on Prolific USB to Serial Port Com#
- Click Properties
- Click Advanced
- Click on the Com # to highlight it
- Use the up arrow on your keyboard and click up until you get Com4
- Click OK, and close
- Click OK again as you close out
- Close all windows and go back to the Desktop
- Turn the device on again and reopen the ED.X and NUCLEUS Program